question

Jonny Rees-Williams avatar image
Jonny Rees-Williams asked mary-community-moderator commented

Google Workspaces Corporate Directory - Something went wrong

When I link my Google account contacts etc it works, however I get a banner at the top of the RC desktop App (Windows) stating "Sorry, Something went wrong and we couldn't connect to your Google Account. Try Again"
If I click the "X" it goes away but if I go to Phone then back to Contacts it appears again. This is annoying for users and it would be good if there was a known fix.
Thanks in advance for any information offered.


HNY everyone.

integrationsgoogle
4 comments
1 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Jonny Rees-Williams avatar image Jonny Rees-Williams commented ·

1641575448206.png
Screen shot

0 Likes 0 ·
1641575448206.png (4.8 KiB)
mary-community-moderator avatar image mary-community-moderator ♦♦ commented ·

Can you try to uninstall/reinstall?

0 Likes 0 ·
Jonny Rees-Williams avatar image Jonny Rees-Williams commented ·

Hi @Mary-Community_Moderator no change following a reinstall.

0 Likes 0 ·
mary-community-moderator avatar image mary-community-moderator ♦♦ Jonny Rees-Williams commented ·

Hello @Jonny Rees-Williams, would you please raise a ticket for this issue so that our Tech Support Team can check on this? Create a ticket here.

0 Likes 0 ·

0 Answers

Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.


Get the new RingCentral app