I used to get a notification that would tell me if there were unread messages. This hasn't worked in months.
I was having the same issue. Once I updated all my apps the notifications started coming through. I removed then redownload the app on my computer and that seemed to do the trick. Good luck. Ring support was very helpful.
Thank you for sharing your troubleshooting steps, @Cynthia Jones.
@Pam Gilchrist Feel free to do the same and mark this answer "accept" if it helped you.
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