question

Christopher Handley avatar image
Christopher Handley asked mary-community-moderator answered

Contact best practices

Help me with contacts? Who is a guest? Who is a team member? What is a personal contact? Who is in the company? We are using this as a community connector so almost anyone could be in the "company"? But maybe that's not how to think about it. There are only two of us on staff with the company? is it possible to change folks from one "type" guest to "company" member?

contacts
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1 Answer

mary-community-moderator avatar image
mary-community-moderator answered

Hi @Christopher Handley, you may check the KB Article below to check the meanings of each feature.

https://support.ringcentral.com/app/users/desktop-web/navigating-contacts-interface-ringcentral-app-desktop-web.html

PS: Mark this answer as accepted if the KB helped you.

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