For months, when I leave the web browser version of video call open on my desktop, hours will go by and then I will notice a steady stream of outgoing data from my laptop to... somewhere. This only happens when I have not been actively using the video call (only me logged in) for a long period of time. Every time I try closing other windows and programs the data stream continues. Only when I close out the web browser tab running Ring Central video does the outbound data stream immediately stop. This has happened enough that I know its Ring Central.
For example, today at roughly 3:15pm-3:18pm EST I had been logged into video and inactive (by myself) for a few hours when I noticed outbound data traffic of at least 48kbps/sec (video speeds for Ring Central!) continuously flowing for several minutes as I watched. I closed the video window and this immediately stopped.
QUESTION: Why does Ring Central start downloading steady ongoing data traffic streams after its been sitting unused for hours? What is in the data?
I logged into Pihole (a DNS server that lets me monitor URL addresses that my laptop is contacting/calling out to) and these are the Ring Central related servers contacted during that time period:
- app-gamma.glip.com
- gwh.glip.com
- v.ringcentral.com
- ringcentral-9.pubnubapi.com
- ringcentral-0.pubnubapi.com
I fully expect the inactive video session to be calling home occasionally, so much of this is likely normal. But's what with the continuously large outbound data flow that only occurs when my video session has been idle for long periods of time?
I don't know how to use Wireshark or another packet monitoring tool (yet) so I'm not able to tell WHAT is in the outbound data.
Thanks,
Michael