Email defaults to personal on iPad
Mar 30, 2022 at 11:47am • 4 replies • 0 likes
Jed Gibson
I am logged into my iPad using my business account and business email is shown in settings. I have linked my buiness/outlook calendar. However, when I schedule a meeting it defaults to my personal email address. Any suggestions?
on Mar 31, 2022 at 6:46am • 0 likes
Thanks for your help on this. I was in the VIDEO screen and then picked "schedule."
However, it turns out (most) of the issue is with iPad settings. I have to go into my Apply ID and add my Oulook account there. Once that was done, I could send meeting from RIng Central.
The reason I say "most" is that now that it's working I get duplicate meetings in the Ring Central calendar. When I select the link that takes me to calendar settings there's not way to select only Outlook.
on Mar 30, 2022 at 2:10pm • 0 likes
My screen doesn't look like that. I don't see a "schedule using" selection. 
on Mar 30, 2022 at 1:17pm • 0 likes
Do you schedule the meeting in the app?
on Mar 30, 2022 at 1:23pm • 0 likes
on Mar 30, 2022 at 1:29pm • 0 likes
When you schedule a meeting using the app, there's a field "Schedule using" which you can select through the dropdown options. Are you able to see it?
1 Answer
answered on Mar 30, 2022 at 4:18pm
@Jed Gibson I think you're just looking in the wrong place.
To schedule a meeting click on VIDEO and then you'll see an option to "Schedule" a meeting.
I believe you are using the event feature in the calendar.
Can you confirm?
0
on Mar 31, 2022 at 9:23am • 0 likes
I was not using the event feature on the calendar but doing as you recommend above.
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