Question

User needs to have [OrganizeConference] permission for requested resource.

  • 15 May 2018
  • 4 replies
  • 1154 views

When calling this API "https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/extension/~/conferencing?access_token=token", I got the following error



{


"errorCode" : "CMN-408",

"message" : "In order to call this API endpoint, user needs to have [OrganizeConference] permission for requested resource.",

"errors" : [ {


"errorCode" : "CMN-408",

"message" : "In order to call this API endpoint, user needs to have [OrganizeConference] permission for requested resource.",

"permissionName" : "OrganizeConference"

} ],

"permissionName" : "OrganizeConference"

}


I added all possible permissions, what did I still miss? Please advise



I used a Super Admin account to authorize.


Thanks


4 replies

Hi Thuy,

"CMN-408" indicates that authorized User doesn't have required permission. 

You can call Extension Info API and check whether "conferencing" feature is enabled or not, i.e.

GET /restapi/v1.0/account/~/extension/~

200 OK

{
...
"serviceFeatures" : [ {
...
  }, {
    "featureName" : "Conferencing",
    "enabled" : true
  }, 
...
}

If it's not enabled, then please raise a Custom Support ticket to provide your account with this feature.
What you added are app permissions. OrganizeConference is user permission. Please do as Igor suggested.
Thanks for responding to my problem. Following is the reason

{
    "featureName" : "Conferencing",
    "enabled" : false,
    "reason" : "AccountLimitation"
  }

Could you point me to a link where I could raise a ticket?

https://support.ringcentral.com/contact-support.html

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