Missing Permissions? IVR editing

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Chady Boutros asked May 17, '22 Chady Boutros commented May 17, '22

Missing Permissions? IVR editing

I want to use the RingCentral create IVR prompt API endpoint, but I keep getting an error. Do I need to add permissions to my application in order to go to the next step?

(https://developers.ringcentral.com/api-reference/IVR/createIVRPrompt) in my PHP application. The code is working fine and I am able to send the request to RingCentral. However I am getting the following error.
{
“errorCode”: “InsufficientPermissions”,
“message”: “In order to call this API endpoint, application needs to have [EditAccounts] permission”,
“errors”: [
{
“errorCode”: “CMN-401”,
“message”: “In order to call this API endpoint, application needs to have [EditAccounts] permission”,
“permissionName”: “EditAccounts”
}
],
“permissionName”: “EditAccounts”
}

ivr

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Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

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On Windows: press "Ctrl + F2" keys

Answer 1 · 2022-05-17T16:37:02Z

Phong Vu answered May 17, '22 Chady Boutros commented May 17, '22

The Edit Accounts permission can only be added based on customer request. Pls submit your request providing the account and app info to the dev support channel.

1

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Chady Boutros commented · May 17, 2022 at 05:34 PM

I added the request to the developer section.

0 ·

Answer 2 · 2022-05-17T16:44:08Z

Chady Boutros answered May 17, '22

Every time you answer, you guide me in the right direction. You also answer so very quickly. I appreciate you.

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