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Home » Developers
Missing Permissions? IVR editing
Tags: ivr
May 17, 2022 at 6:40am   •   2 replies  •  0 likes
Chady Boutros

I want to use the RingCentral create IVR prompt API endpoint, but I keep getting an error. Do I need to add permissions to my application in order to go to the next step?

(https://developers.ringcentral.com/api-reference/IVR/createIVRPrompt) in my PHP application. The code is working fine and I am able to send the request to RingCentral. However I am getting the following error.
{
“errorCode”: “InsufficientPermissions”,
“message”: “In order to call this API endpoint, application needs to have [EditAccounts] permission”,
“errors”: [
{
“errorCode”: “CMN-401”,
“message”: “In order to call this API endpoint, application needs to have [EditAccounts] permission”,
“permissionName”: “EditAccounts”
}
],
“permissionName”: “EditAccounts”
}

2 Answers
answered on May 17, 2022 at 9:44am  

Every time you answer, you guide me in the right direction. You also answer so very quickly. I appreciate you.


 1
answered on May 17, 2022 at 9:37am  

The Edit Accounts permission can only be added based on customer request. Pls submit your request providing the account and app info to the dev support channel.


 1
on May 17, 2022 at 10:34am   •  0 likes

I added the request to the developer section.



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