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No recording
Tags: call recording
Jun 30, 2022 at 11:28am   •   3 replies  •  0 likes
Russ Harbison

I have a call that was taken via the mobile app that isnt showing in the recordings. It shows on the desktop as answered but there it stops.

on Jul 1, 2022 at 8:50am   •  0 likes

Automatic.

on Jul 1, 2022 at 9:07am   •  0 likes

Did you try checking the recording in the Admin Portal's Call logs?

on Jul 1, 2022 at 6:59am   •  0 likes

No, I personally took it on my cell phone via the mobile app....


on Jul 1, 2022 at 8:43am   •  0 likes

Is it an Automatic Call Recording or On-Demand?

on Jun 30, 2022 at 1:59pm   •  0 likes

Hi Russ, was the call transferred?



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