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SMS service is not available

Tags: sms and text messaging

Jul 4, 2022 at 9:14pm • 1 replies • 0 likes

Neeraj Kushwaha

Hi have created a sandbox account for testing the SMS API's in ringcentral but the SMS service is not available for the account. its says "The selected sandbox account doesn’t support SMS feature. Contact Customer Support if needed!"

My sandbox account number is: +16167470041

1 Answer

Phong Vu answered on Jul 5, 2022 at 9:40am

Can you login your sandbox account online portal, open the super admin user and add a new phone or a direct phone number and try again.

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