Changing User Licenses From API?

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Sy Hasan asked Jul 12, '22 Sy Hasan commented Jul 19, '22

Changing User Licenses From API?

Hi all,

I am trying to change user licenses from MVP to Mobile for some accounts. I was curious if this is possible by leveraging the API? If so, any documentation or assistance would be great.

Thanks

rest api

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Answer 1 · 2022-07-14T04:27:54Z

Suyash Joshi answered Jul 14, '22

I'm not sure what you mean by 'License' as we do not use that term in our API. If you mean to find features that are available for a user, you can get those programmatically by calling 'Get User Features API' : https://developers.ringcentral.com/api-reference/Features/readUserFeatures . Not that this is READONLY meaning you can't alter the features programmatically but only read them. Hope this answers your question.

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Answer 2 · 2022-07-14T14:50:52Z

Phong Vu answered Jul 14, '22 Sy Hasan commented Jul 19, '22

There is no API to change user licenses. You must delete the old user and create a new user accordingly.

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Sy Hasan commented · Jul 19, 2022 at 03:34 PM

If I wanted to provision a user with Mobile license only, what's the best way to do that?

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