Question

What would be the most efficient way to retrieve new messages from a user for compliance?

Forum|Forum|5 years ago
July 2, 2020
1 reply
355 views

Alice2044912021
New Participant

Assuming the compliance officer has full permissions, what would be the most efficient way?

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PhongVu
Community Manager
2473 replies
Forum|Forum|5 years ago
July 2, 2020

Periodically export your message store.

https://developers.ringcentral.com/api-reference/Message-Exports/createMessageStoreReport

https://medium.com/ringcentral-developers/how-to-archive-companys-messaging-content-3d051068667b