Alice2044912021

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Question

What would be the most efficient way to retrieve new messages from a user for compliance?

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Assuming the compliance officer has full permissions, what would be the most efficient way?

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Community Manager

Periodically export your message store.

https://developers.ringcentral.com/api-reference/Message-Exports/createMessageStoreReport

https://medium.com/ringcentral-developers/how-to-archive-companys-messaging-content-3d051068667b