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Call external API for incoming voice call

Tags: call handling

Aug 8, 2022 at 3:18pm • 1 replies • 0 likes

Vagelis Hristidis

I'd like to call an external POST API whenever someone calls a Ringcentral phone number. Is there a place to do that?

1 Answer

Phong Vu answered on Aug 8, 2022 at 9:36pm

I am not sure what you exactly want to do. But calling external API is out of our scope.

If you meant to detect an incoming call to a RingCentral phone number then do something with that call event e.g. to call some external API passing the call info etc. then you can subscribe for the telephony session event notification to detect incoming call.

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