question

Ken Yap avatar image
Ken Yap asked Ken Yap answered

Ringing time lesser when set to Ring all at once

I did a test on incoming calls in 2 scenarios

Scenario 1, Ring in order, the number of ring set to 15 rings/75 Secs, going to voice mail after 1 min 50Secs

1660097715435.png

Scenario 2, Ring all at once, the number of ring set to 15 rings/75 Secs, going to voice mail after 30+Secs

1660097751684.png

Please can you advice why is this happened? and how to make Scenario 2 has the same duration of ringing time (1min 50Secs)


call handling
1660097715435.png (14.0 KiB)
1660097751684.png (14.0 KiB)
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mary-community-moderator avatar image mary-community-moderator ♦♦ commented ·

May I know what is the second call forwarding assigned?

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1 Answer

Ken Yap avatar image
Ken Yap answered

Hi Mary,

It's the existing phone - link to MS Teams.

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