Attempting to do a basic Auth using the C# SDK (RingCentral.Net -Version 5.17.0)
RestClient rc = new RestClient("RC_CLIENT_ID", RC_CLIENT_SECRET, RC_SERVER_URL)
await rc.Authorize(JWT);
I am receiving the below error.
Response:
StatusCode: 503, ReasonPhrase: 'Service Temporarily Unavailable', Version: 1.1, Content: System.Net.Http.StreamContent, Headers:
{
Connection: keep-alive
Date: Thu, 18 Aug 2022 14:04:00 GMT
Server: nginx
Content-Length: 190
Content-Type: text/html
}
Content: <html>
<head><title>503 Service Temporarily Unavailable</title></head>
<body>
<center><h1>503 Service Temporarily Unavailable</h1></center>
<hr><center>nginx</center>
</body>
</html>
This seems to have been going on for most of today? Are you aware ?
Thanks.
@Phong Vu I am re-visiting this integration after reading various forum topics. In the code above my assumption is the URL should read "https://platform.devtest.ringcentral.com/restapi/oauth/token" rather than "https://service.devtest.ringcentral.com/restapi/oauth/token"
However, i seem to be getting timeouts from the devtest endpoints.
I am hopeful that these timeouts are a know temporary issue and not related to anything i am doing?
I just run some test. It seems the issue is fixed and the sandbox operation is back to normal.
The sandbox environment is currently down due to a power outage incident yesterday evening. The team is working on it right now. It may still take some time to get it back to normal.
Sorry it was when i was typing it out in the question above and removing credentials. The error is still present the example above should not have the quotes around.
RestClient(RC_CLIENT_ID, RC_CLIENT_SECRET, RC_SERVER_URL)
Is the sandbox experiencing issues ? TIA.
No, sandbox is working normally.
Any idea why just a basic authorisation would return a 503 ? I mean id expect an auth failure or something... Just not a 503 for whats seems to be a basic command.
I have inspected the SDKs request which generates
Endpoint POST
https://service.devtest.ringcentral.com/restapi/oauth/token
headers
X-User-Agent: Unknown/0.0.1 RingCentral.Net/5.17.0 Authorization: Basic xxxxxxxxxxx== Content-Type: application/x-www-form-urlencoded Host: service.devtest.ringcentral.com Content-Length: 789 Expect: 100-continue Connection: Keep-Alive
body
grant_type=urn%3Aietf%3Aparams%3Aoauth%3Agrant-type%3Ajwt-bearer&assertion=xxxxxxxxxxx
does the above look as expected ? Please note i have replaced the bearer and Assertation with
xxxxxxxxxxx
Any help is really appreciated as this is basic functionality and literally 2 lines of code which were taken directly from a previous post on this topic.
Thanks in advance.
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