question

Arsen Bababekov - Admin avatar image
Arsen Bababekov - Admin asked mary-community-moderator answered

User Phones sort by status

In Ringcentral MVP admin portal, under Phone system > Phones & Devices > User Phones

I don't see an option to sort by Status column to see user phones that are online. The status filter only shows offline filter but not online filter. How can I get a list of all User Phones that are online? I also done have the option to click on the "Status column to sort.

see screen shot below.

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admin portal
1661299786320.png (9.0 KiB)
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Arsen Bababekov - Admin avatar image Arsen Bababekov - Admin commented ·

noticed that the service.devtest.ringcentral.com site has more filters for user phones.


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1 Answer

mary-community-moderator avatar image
mary-community-moderator answered

Hi @Arsen Bababekov - Admin MVP Admin Portal and Devtest portal should have the same options to sort. Please reach out to Tech Support so they can check why yours doesn't have all the options available. You may submit a ticket here.

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