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Change site for a phone number in multi site setup

Tags: phone numbers

Sep 9, 2022 at 6:51am • 2 replies • 0 likes

EZ REL

In our Multi Site instance.... all phone numbers are assigned to Site = Company.

I don't see any options to change the Site assignment for a phone number.

2 Answers

VIP ADMIN answered on Dec 6, 2022 at 12:55pm

What if the phone number is assigned to Auto Attendant ???

Mary-Community_Moderator answered on Sep 9, 2022 at 11:40am

Hi! You are not allowed to change the Site of a phone number, but you can change the Site of the user extension where that number is assigned.

On the Admin Portal, Go to Users > Select the Extension > User Details > Settings & Permissions > Click Edit under Site > Select the new site > Save.

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