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Remove a desk phone from user but keep the number/extension

Tags: phone

Sep 13, 2022 at 1:04pm • 1 replies • 0 likes

Angie Iloilo

How do I remove a desk phone from user but keep the phone number and extension assigned?! We had an unassigned extension (linked to a desk phone) that I assigned to a user but she is NOT using the desk phone attached to the phone number/extension.

1 Answer

Mary-Community_Moderator answered on Sep 13, 2022 at 2:18pm

You may check on the KB article below.
https://support.ringcentral.com/article/111167-Phones-and-Devices-Unassign-Phone.html

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