question

Robert Wikman avatar image
Robert Wikman asked ryan-gosling commented

Sending international faxes

Is international fax ability turned on in my account?

I am trying to fax several; locations in London UK and my first faxes have been returned as failed.

The numbers I am faxing are 442073701685 and 442031467980

How do I make these faxes go through?


international
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ryan-gosling avatar image ryan-gosling commented ·

I think +442031467980 is not a fax number. If you call it you get a greeting for some residency in London?
I don't get a fax tone when I dial +442073701685 either?

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1 Answer

mary-community-moderator avatar image
mary-community-moderator answered

Hi Robert, please make sure that International Calling is enabled in your Admin Portal.

https://support.ringcentral.com/article/Enable-Disable-International-Calling-Feature.html

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