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Limited Extension Call Allowance

Tags: call handling

Oct 17, 2022 at 5:43am • 2 replies • 0 likes

Gary Gibson

Hi, on our system we have 10 extensions with built in monthly call allowance of 500 mins each. We also have 12 Limited Extensions. I know that if any of the 10 full extensions do not use the 500 mins, they are put into a pool that can be utilised by other extensions. Does this mean Limited Extensions can also make use of this pool of call time?

1 Answer

Mary-Community_Moderator answered on Oct 17, 2022 at 1:12pm

Hi Gary, this doesn't apply the same with a Limited Extension.

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