I have added and am using the beta integration for RC and Redtail CRM for Chrome. Will this same file work on Edge? If not, is there a way to utilize this integration on Edge?
As per the reference here: https://www.ringcentral.com/apps/redtail-crm Chrome/Firefox browser is mentioned
Also here: https://ringcentral.github.io/redtail-embeddable-ringcentral-phone/
Previously, there was discussion on RingCentral supported browsers which says officially support Google Chrome browser
for your reference: https://forums.developers.ringcentral.com/questions/8984/ring-central-webphone-implementation-doesnt-work-i.html
The above responses are out of date, and I wanted to provide a more current response.
Redtail CRM is supported by RingCentral via App Connect. You can learn about it here:
https://ringcentral.github.io/rc-unified-crm-extension/crm/redtail/
You can install this Chrome extension into Microsoft Edge as well:
https://ringcentral.github.io/rc-unified-crm-extension/getting-started/#microsoft-edge
You can also install it directly from Microsoft:
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