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Procedure to allow 2 lines to be provisioned on an SPA-122

Tags: digital lines, mvp

Nov 23, 2022 at 12:34pm • 2 replies • 0 likes

Ray Bobbitt

New customer needs both lines provisioned on an SPA-122 for a small office.

2 Answers

herberto-castillo answered on Nov 29, 2022 at 8:07am

Hi @Ray Bobbitt it looks like you are not the first person to post this question on this forum.

See this post from someone who has successfully provisioned both lines on this device model: Using two extensions with ATA Cisco SPA122 - RingCentral Community Forums

Here are the manual instructions: Manual provisioning for Cisco Cisco SPA-122 ATA | RingCentral MVP

If you need additional assistance, you can reach out to RC Support and open a new case: https://support.ringcentral.com/new-case.html

Mary-Community_Moderator answered on Nov 29, 2022 at 7:18am

Hi Ray, this setting is not possible. Provisioning two lines in one device are not allowed.

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