question

Tyler Ehrig avatar image
Tyler Ehrig asked Phong Vu answered

RingCentral DevTest Web Page doesn't work

Hello everyone, I'm developing a app with RingCentral widget, when I try yo use it I have an error, so I searched for information and that happens because I don't have a digital line is associated in sandbox, I follow up the instructions at https://support.ringcentral.com/article/ringcentral-phone-softphone-outbound-calling-adding-digital-line.html?language=en_US

It's says that I need to enter on the website https://service.devtest.ringcentral.com/ to do the process, the problem is that the site doesn't works, it gets stuck too much, many times it doesn't load, and any link, thing or menu where I click on gives me a request error and doesn't let me move forward, I've been trying to do it for several days but the page doesn't work at all.


screenshot-dev.pngscreenshot-dev-2.pngscreenshot-dev-3.pngscreenshot-dev-4.png

developer sandbox
screenshot-dev.png (139.1 KiB)
screenshot-dev-2.png (229.1 KiB)
screenshot-dev-3.png (186.8 KiB)
screenshot-dev-4.png (194.1 KiB)
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1 Answer

Phong Vu avatar image
Phong Vu answered

The sandbox service web is currently down or unstable. The issue is reported and the team is working on fixing it.

Please stay tuned for the fixes.

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys