question

russel-cruz asked Dec 5, '22 mary-community-moderator commented Dec 7, '22

Call queue concern

Call queue concern:

Hi Team,

I received a call from customer asking when will it be available for RingCentral customers to be able to add an external number within the call handling under a call queue extension, just like the same feature when adding an external number under the user extension/s.

Thank you,

call handling call queues call forwarding

1

1 |3000

Attachments: Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

mary-community-moderator ♦♦ commented · Dec 07, 2022 at 05:09 PM

Hi Russel! please ask the customer to submit a feature request for this in the ideas Portal at https://ideas.ringcentral.com/.

0 ·

Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.

Get the new RingCentral app