question

MR avatar image
MR asked Phong Vu answered

Subscriptions limit exceeded

Can you help how to solve "Subscriptions limit exceeded " error ? see below for complete error.


{"errorCode":"SUB-505","message":"Subscriptions limit exceeded","errors":[{"errorCode":"SUB-505","message":"Subscriptions limit exceeded"}]}

{"eventFilters":["/restapi/v1.0/account/~/extension/~/presence?detailedTelephonyState\u003dtrue"],"deliveryMode":{"transportType":"PubNub","encryption":true}}

at com.ringcentral.RestClient.requestRaw(RestClient.java:309)

at com.ringcentral.RestClient.request(RestClient.java:319)

at com.ringcentral.RestClient.request(RestClient.java:250)

at com.ringcentral.RestClient.post(RestClient.java:137)

at com.ringcentral.paths.restapi.subscription.Index.post(Index.kt:36)

at com.ringcentral.pubnub.Subscription.subscribe(Subscription.kt:102)

subscription
1 |3000
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1 Answer

Phong Vu avatar image
Phong Vu answered

You can have max 20 subscriptions. Call the get subscription list API to see how many active subscriptions do you have and delete unused ones. To avoid exceeding the limit, group event notifications in the eventFilters array.

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