question

Suresh Raj avatar image
Suresh Raj asked Anirban answered

Ringcentral greetings modification from API

RingCentral greeting are there but I want to modify or check an existing greetings available. Which api should I use?

Can it be modify or create a greetings from api directly of my own voice? If this can be done with api, I can make the change programmatically consuming the api

rest api
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1 Answer

Anirban avatar image
Anirban answered

Yes you can, greetings are available under Rule Management.

You can create your own custom company greetings here:

https://developers.ringcentral.com/api-reference/Rule-Management/createCompanyGreeting

and user greetings here:

https://developers.ringcentral.com/api-reference/Rule-Management/createCustomUserGreeting

by uploading your media

You can get all the available greetings here:

https://developers.ringcentral.com/api-reference/Rule-Management/listStandardGreetings

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys