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Calls not being capture in Chatter for some users

Tags: call logs, salesforce

Jan 3, 2023 at 12:14pm • 1 replies • 0 likes

Pattie Rampersaud

Hi,

We have outbound calls being logged in Salesforce Chatter for some users and not for others. Any idea why this might be happening? Thanks

Becky-Community_Manager on Jan 3, 2023 at 1:58pm • 0 likes

@Pattie Rampersaud I am looking into this with some of our internal teams! Hang tough!

Derrick Ejan on Feb 7, 2023 at 8:47am • 0 likes

Any update on this. We are also experiencing a lot of our outbound calls not posting to chatter.

Becky-Community_Manager on Feb 7, 2023 at 8:54am • 0 likes

@Derrick Ejan Hey, thanks for sharing your concern. I'm trying to find a new contact to assist with this question.
More soon.

Becky-Community_Manager on Feb 7, 2023 at 2:35pm • 0 likes

@Pattie Rampersaud @Derrick Ejan Can either of you confirm if this is SFDC integration for MVP?

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