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Home » Developers
Integration with Hubspot to log the sms activity
Tags: developer sandbox
Jul 22, 2020 at 5:01pm   •   2 replies  •  0 likes
Krishna Kannaji

Hi Team,

We are trying to log all the sms activities communicated through Hubspot workflow automation, Ringcentral chrome extension and Ringcentral mobile app using timeline apis into Hubspot, figured out a way to log automation and extension.

I am using message store api to see all the Inbound and Outbound messages.(https://platform.devtest.ringcentral.com/restapi/v1.0/account/accountId/extension/extensionId/message-store )

Coming to mobile app, I am using production credentials to login and hence i am unable to see the data in the api. Is there a way to login using sandbox credentials for the app, so I can see the data in the message store api and can log those messages into hubspot.

Please let me know a way to log the mobile app messages to hubspot using sandbox to login.

Thanks,
krishna

2 Answers
answered on Jul 23, 2020 at 3:42am  

Logging into softphone in Sandbox mode is there in RingCentral API official reference document guide:

https://developers.ringcentral.com/guide/basics/your-rc-phone


 0
answered on Jul 22, 2020 at 7:48pm  

So your question is about how to login the RingCentral mobile app using sandbox account credentials? Unfortunately, the RC mobile app does not support sandbox environment. You have to use the RingCentral softphone app for desktop and switch sandbox mode instead.

  • Windows: Ctrl+F2
  • Mac: Fn+Command+F2

 1



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