question

Kt109 avatar image
Kt109 asked Anirban answered

Update the status message of all extension users

Can we update the extension status message for all users at once? Any api reference?

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1 Answer

Anirban avatar image
Anirban answered

Update User Presence Status API endpoint will do it for you by updating user-defined extension presence status, status message and DnD status by extension ID :

https://developers.ringcentral.com/api-reference/Presence/updateUserPresenceStatus

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