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Courtesy notice from RingCentral Archiver - You Have Files Failed To Be Archived

Tags: ringcentral app

Jan 18, 2023 at 5:53am • 2 replies • 0 likes

Michael Arndt

I keep getting this message everyday.

"Courtesy notice from RingCentral Archiver - You Have Files Failed To Be Archived"

How do I prevent this from happening? It's been ongoing for about a month now. I've already reconnected my Drive. There's really no other settings I can see.

Seems like the Google Drive archiver tool is broken. How do I fix this?

Michael Arndt on Jan 18, 2023 at 2:05pm • 0 likes

This has nothing to do with the app.

This is the archiving feature of Ringcentral.

Mary-Community_Moderator on Jan 18, 2023 at 10:17am • 0 likes

Hi Michael! You may try to uninstall/reinstall your RingCentral app to make sure that it is up to date.

Michael Arndt on Jan 19, 2023 at 3:13am • 0 likes

This has nothing to do with the app.

This is the archiving feature of Ringcentral.

Michael Arndt on Jan 19, 2023 at 3:13am • 0 likes

Any update on this? When will this issue be fixed?

Mary-Community_Moderator on Jan 19, 2023 at 9:02am • 0 likes

Hi @Michael Arndt. There is no reported known issue regarding this. I suggest that you submit a ticket to Tech Support so they can troubleshoot this with you.

https://support.ringcentral.com/new-case.html

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