question

Nate Browning avatar image
Nate Browning asked Phong Vu answered

SendingFailed for any message with "edd" in the body.

Issue Description:

I have tested and replicated an issue that occurs in both production and sandbox environments. Whenever a message contains the letters "edd" in any combination, the messageStatus returns as "SendingFailed".


For example, if the message contains "pretend edd", it will trigger an error. However, if the message contains "pretendedd", there won't be any issue.


To summarize, the issue occurs when the letters "edd" are used in isolation or separated by spaces between adjacent words, resulting in a "SendingFailed" status.

sending sms
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1 Answer

Phong Vu avatar image
Phong Vu answered

Very interesting finding. Let me check with the team to see what is all about that "edd" word.

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

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