A team member is unable to reset her password. Every time she clicks reset password and clicks on the link that's sent to her to her email, it logs her back in . We already tried clearing cache and cookies and even tried resetting the browser settings. Is there any other way we could reset her password?
Hi Phillip, does the customer wants to pro-actively change her password or she forgot?
Try the Forgot Password method instead. Check the KB article below.
https://support.ringcentral.com/mvp/get-started/resetting-ringcentral-password.html
6 People are following this question.
Team messaging, video meetings
and phone - all in one app.
Get the new RingCentral app
