question

Yazan Alfarra avatar image
Yazan Alfarra asked Yazan Alfarra commented

Cannot find the phone number which belongs to user

Hello again, I'm trying to send a MMS, with my sandbox application, and this is my id +16503821005, with no luck? Thanks is advance.

sms and text messagingsending sms
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1 Answer

Phong Vu avatar image
Phong Vu answered Yazan Alfarra commented

How did you login your app and what error did you get when you sent an MMS message? Could you send SMS message at all?

1 comment
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Yazan Alfarra avatar image Yazan Alfarra commented ·

Yes I can send SMS messages, following the error code.

Error code 400, bad request
{
"errorCode":"MSG-245"
"message":"Parameter [from] value [[object Object]] is invalid [Cannot find the phone number which belongs to u..."
"parameterName":"from"
"parameterValue":"[object Object]"
}


1677908569979.png

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys