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Problem integrating RingCentral Embeddable Voice

I am trying to integrate RingCentral Embeddable Voice in my application and I am receiving this message in my console.


Mixed Content: The page at 'https://ringcentral.github.io/ringcentral-embeddable-voice/#' was loaded over HTTPS, but requested an insecure resource 'rcmobile://call?number='. This content should also be served over HTTPS.


What can I do to solve this?



sdk
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Embbnux Ji avatar image
Embbnux Ji answered Embbnux Ji commented
Hi, Felipe Does your application support 'https'? Now RingCentral Embeddable Voice is deployed on https. And browser require application that integrate it to use https
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felipe10688 answered felipe10688 commented
I got it to pass the initial problem but now I get this:
progress...
app.js:1 rejected
app.js:1 Event: Failed
app.js:1 Incompatible SDP
app.js:1 Event: Terminated

What is Incompatible SDP?
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Those error show web phone connection fail in your side. Could you please go to this page  https://ringcentral.github.io/ringcentral-embeddable-voice/ to check if web phone works well in your network
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It fails the same way. But the RingCentral plugin for Chrome works.
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It's strange. Can you provide a screenshot and a full logs of chrome console log. 
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felipe10688 answered
Also this
app.js:1 Wed Jun 27 2018 16:59:04 GMT+0300 (Eastern European Summer Time) | sip.transport | unable to send message, WebSocket is not open
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vyshakhbabji answered
Hi @Felipe, Can you capture the SDP for me by following this steps ? 

1. Login to widget
2. Right click on the widget 
3. Open Developer Console
4. Select Network tab
5. Select web sockets menu 
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felipe10688 answered
Sorry @VB for the late response. Here it goes.




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vyshakhbabji answered
Can you please show me 488 Message on the 
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felipe10688 answered

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felipe10688 answered
Any news @VB?
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vyshakhbabji answered
Hi Felipe ,

Can you reach me out at vyshakh.babji@ringcentral.com  . Lets go over it . I am assuming the app is not setup right. Also, have you tried to install RingCentral Google Chrome Extension app? do you have the same issue ? 
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felipe10688 answered
Hello @VB,

I think we have a different timezone, so I just can see your answer in the next day.
As I mentioned before the extension for chrome works for some reason which I don't know.
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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys