Hide From Global Address Book on microsoft 365

App development team to modify how Avaya app links to company address books within 365 and ask that it respects the ‘Hide from global address book’ attribute as it is currently populating addresses to users Avaya application contacts that should be hidden from view.

As shown: Chris Pettit contacts is showing even though the setting has set to hide from global address book.

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Nurul Nasir commented · Mar 14, 2023 at 12:11 AM

@Mary-Community_Moderator

Hello, is there any updates on this query?

My customer is currently waiting on the response

Thanks

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mary-community-moderator ♦♦ Nurul Nasir commented · Mar 14, 2023 at 02:10 PM

Hi @Nurul Nasir, please submit a Support ticket for this issue so someone can check on it. https://support.ringcentral.com/new-case.html

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Nurul Nasir mary-community-moderator ♦♦ commented · Mar 15, 2023 at 03:16 AM

Hi @Mary-Community_Moderator, I cannot seem to login to RC support to create the ticket. I am the Customer Success Manager working on behalf of the customer. Is there any alternatives to this issue?

Thanks