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Deeban Dheiveehan avatar image
Deeban Dheiveehan asked Phong Vu answered

How to Connect Power BI with Ring Central Analytics API data for reporting

I'm trying to build call performance dashboard using Power BI with RingCentral API data, I'm having developer console account created a APP with my credentials. Now how to get the API data 1680257183629.png

analytics and reporting
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Phong Vu avatar image
Phong Vu answered

I am not an expert in Power BI so I cannot help at the code level. But RingCentral API platform is a REST API platform so you can use an HTTP client to call the APIs. You first need to authenticate a user and get the access token, then use the access token to call other APIs.

Maybe this YouTube video could help you get started.

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys