question

Robert Adams avatar image
Robert Adams asked Phong Vu commented

Sandbox account doesn’t support SMS feature

The selected sandbox account doesn’t support SMS feature. Contact Customer Support if needed!
Please Enable SmsSender in Sandbox account ::
+13238432439
@Phong Vu please help to enable
sending sms
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Robert Adams avatar image Robert Adams commented ·
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1 Answer

Phong Vu avatar image
Phong Vu answered Phong Vu commented

SMS enabled. Please retest.

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Robert Adams avatar image Robert Adams commented ·

Thanks its working now ...

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Amy Back avatar image Amy Back commented ·

Hi - I'm getting the same error. +13234864120

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Phong Vu avatar image Phong Vu ♦♦ Amy Back commented ·

Please don't post on other's thread. Especially when it is resolved.

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys