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Question

Are there Apis that allow receiving telephony events(ring, answer, hangup, etc.) in real-time?

  • July 27, 2018
  • 2 replies
  • 812 views

The ring central soft phone partially provides such a feature for 3rd party apps but I want to see the events for physical phones in a given Ring Central account.

2 replies

  • Known Participant
  • 554 replies
  • July 27, 2018
Hey John, I'm going to move this over to our Developers Community who may have the answer :)

PhongVu
Community Manager
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  • Community Manager
  • 2473 replies
  • July 30, 2018
Hi John,

The answer is yes. You can use the company or the user presence push notification to get real time changes of the telephony status.

This tutorial is showing how to get notified when there is a call recording using the presence push notification. You can use the same status changed sequence to determine ringing, answer and hangup.

Let me know if you want some sample code in other languages.

+ Phong