question

San Ga avatar image
San Ga asked Phong Vu answered

How to download the actual recording file ?

In our sandbox, i have couple of recordings that i want to download, Using postman/any other ETL tool, i see the below, as the output, but not sure how to get the actual file. Any recommendations please.

1682525796542.png

call recordinggraduation
1682525796542.png (46.7 KiB)
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1 Answer

Phong Vu avatar image
Phong Vu answered

Attach a valid access token to the contentUri to download the binary content. I.e.

https://media.devtest.ringcentral.com/xxxxxx/xxxx?access-token=valid_accesstoken

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Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys