question

San Ga avatar image
San Ga asked Phong Vu answered

To and From is different in Legs segment in json response

Hi,

When looking at the detailed view, i see that under the legs segment, the To and From segment are contradicting. The name associated with the numbers is different for the same id data pull. Maybe I am not understanding this, but why are the datapoint different. Is there a document/link you can share that explains the detailed view.

1682626494811.png


And in the legs segment , (1) the number in the from and to are different and (2), the number starting with 347 is associated with individual starting with name EV , but on the above screenshot, the same number is associated with individual starting with name MAG

1682626581235.png


Can you help clear this confusion please ?

call logs
1682626494811.png (20.7 KiB)
1682626581235.png (20.3 KiB)
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1 Answer

Phong Vu avatar image
Phong Vu answered

See the direction "Inbound" vs. "Outbound". Call legs can be very complicated and vary from different types of calls.

This may give you some help to understand the data.

https://docs.google.com/document/d/1jd1B4E5gC_5Vepm1wRo5MjvdyN7ll1zRbB9AFToz1Q4/edit#heading=h.esmdkrf9cba6

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