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Samyukta Bharadwaj asked Samyukta Bharadwaj edited

Are you seeing RingOut Error in any of these scenarios?

ringouterror-rcphone.png


ringouterrorrcapp.png



ringout
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1 Answer

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Samyukta Bharadwaj answered Samyukta Bharadwaj edited

In order to successfully make a RingOut call please use main company number * extension in the from section OR the custom number section.You can add the digital line as the caller id as shown in screenshot.


ringout-callerid.png


rcappcallerid-ringout.png



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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys