Question

Duplicate IP Address Warning

2 years ago
May 15, 2023
1 reply
1154 views

kmanchester
New Participant
1 reply

Has anyone else seen a warning indicator for a Duplicate IP on their Polycom phone? I've cleared the warning indicator a few times but it does not fix the underlying issue.

Mary-Community_Moderator
Community Manager
2293 replies
2 years ago
May 15, 2023

Hi @Kelly Manchester, A Poly phone sends an ARP (Address Resolution Protocol) with its own IP to find out if anyone else has this IP. If it gets a reply it will show this message.

Please submit a ticket to Tech Support so that someone can help you check this.

https://support.ringcentral.com/new-case.html

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