No SMS-enabled phone number on Sandbox
In my sandbox, the number 19294586085 does not have "SmsSender" in its features. How can I enable SMS?
Thanks
In my sandbox, the number 19294586085 does not have "SmsSender" in its features. How can I enable SMS?
Thanks
I see you have 3 users in your sandbox account, none of the users has a direct phone number, the number above is your sandbox main company number and it is not currently assign to any user. I set the company number to the extension "Dev Admin" (103). The number shows that it's SMS enabled. Can you authenticate your app with the user 103 and try again.
You can also login your sandbox admin portal and reassign the main company number to other users (General Settings under the Auto-receptionist setting page). You can also add direct numbers (up to 4 numbers including the main company number) to your users and test with different user.
It isn't working, could you send more detail about how I can more phone numbers to sandbox?
You have to login as a super admin in order to add users and phone numbers. Your account already has 3 users (4 max ) and 1 phone number (4 max).
The user "Dev Admin" (103) is the only super admin in your account.
Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.
Download RingCentral Phone for Desktop:
Tip: switch to the "sandbox mode" before logging in the app:
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