Setting up and receiving event notifications.

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Robert Goth asked Jun 16, '23 Phong Vu commented Jun 16, '23

Setting up and receiving event notifications.

Thanks in advance.

Ok I have to say I do not fully understand the notification and events but I am trying.

"https://myurl.com/webhook-notification.php?webhookcallback"

I used the code from https://developers.ringcentral.com/guide/notifications/webhooks/quick-start to set up a notification. with the following settings

 $DELIVERY_ADDRESS='https://myurl.com/recall/ring/webhook-notification.php?webhookcallback';


  $params = array(
        'eventFilters' => array(
            '/restapi/v1.0/account/~/extension/~/message-store/instant?type=SMS',
            '/restapi/v1.0/account/~/telephony/sessions'
        ),
        'deliveryMode' => array(
            'transportType' => "WebHook",
            'address' => $DELIVERY_ADDRESS
        ));

I opened a terminal window and started PHP server and ran the following

$ php -S localhost:5000

when I load the URL page in a browser I get the following Response:

 {"uri":"https://platform.devtest.ringcentral.com/restapi/v1.0/subscription/############","id":"################","creationTime":"2023-06-16T16:17:56.455Z","status":"Active","eventFilters":["/restapi/v1.0/account/#########/telephony/sessions","/restapi/v1.0/account/#######/extension/######/message-store/instant?type=SMS"],"expirationTime":"2023-06-23T16:17:56.455Z","expiresIn":604799,"deliveryMode":{"address":"https://myurl.com/recall/ring/webhook-notification.php?webhookcallback","transportType":"WebHook","encryption":false}}

SO if I understand it correctly I should now be notified when a text or sms is sent by a push notification to the following address

https://myurl.com/recall/ring/webhook-notification.php?webhookcallback

I have a code in this php page to make a log evey time the above URL page is loaded. When I call or text the sandbox number I do not get a pageload indicating to me the push notification was not sent. Any advice?

notifications

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Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

On MacOS: press "fn + command + f2" keys
On Windows: press "Ctrl + F2" keys

Answer 1 · 2023-06-16T18:12:20Z

Phong Vu answered Jun 16, '23

Double check if your app has the SMS and Call Control app scopes.

Is your delivery address a localhost on port 5000 on your local machine? Or is it an online server? Can you post something to that address?

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Answer 2 · 2023-06-16T19:49:40Z

Robert Goth answered Jun 16, '23 Phong Vu commented Jun 16, '23

It is on an online web server. I have never tried to post anything to the address from outside the local host so maybe that is the problem?\

3

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Phong Vu ♦♦ commented · Jun 16, 2023 at 08:09 PM

If it is an online server, why do you need to run the command

$ php -S localhost:5000

That command is needed only if you run the server code in your local machine and using ngrok tunnel address on the port 5000.

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Robert Goth Phong Vu ♦♦ commented · Jun 16, 2023 at 08:49 PM

I wasn't sure what the port 5000 was for but thought I would follow the instructions on the documentation as I didn't want that to be the reason it did not work.

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Phong Vu ♦♦ Robert Goth commented · Jun 16, 2023 at 08:53 PM

If you follow the instructions to run the server locally on your machine, then also run ngrok and get the forward address and use that address as the delivery address as instructed from the dev guide.

$ ngrok http 5000

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