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Terry Myers avatar image
Terry Myers asked Mark Humphreys answered

Do you have to create an 'App' for any / all API use?

We are wanting to pull call log and analytics data into our data warehouse for further analysis. Do we have to create and test an 'app' to get the production credentials and pull data daily? We aren't actually building an application but will most likely use SSIS etc. to pull the data from the API.

rest apianalytics and reportingcall logs
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2 Answers

Phong Vu avatar image
Phong Vu answered

Yes. You have to create an app, select app scopes that your app will need access (explore the API reference and see what permission the API requires).

Check out the Dev Guide to learn how to create and setup an app.

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Mark Humphreys avatar image
Mark Humphreys answered

Terry, are you able to share how you achieved this please? I have a similar use case.

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys