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Text disappears while typing

Tags: sms and text messaging

Jul 6, 2023 at 1:44pm • 1 replies • 0 likes

Jordan Seales

I work off a Google Chrome Box and have the Ring Central App for Google. Too many times I am typing a text message and my text disappears, sometimes it's just partial, sometimes the whole thing disappears (multiple times on the same text). There are no incoming calls or texts when this happens. But it is very frustrating. Any information would be appreciated. TYIA

1 Answer

Gurpreet Singh answered on Jul 19, 2023 at 1:30pm

Hello @Jordan Seales

Apologies for the inconvenience. This is the first time, we are hearing this kind of an issue. I would appreciate if you can open up a support ticket at https://support.ringcentral.com/ with all details and screenshots possible, so that our apps team can have a look as well.

Regards

Gurpreet Singh

PM, RingCentral Platform Product

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