question

Jennifer Yang avatar image
Jennifer Yang asked Welcome answered

Trying to customize meeting invites - can't find User Extensions mentioned in the help article

Hello,

New to RingCentral.

I'm trying to change the meeting invite template for Outlook. This article seems to be the one. However, I don't see the User Extension Settings the article is talking about. Where is that? I'm logged into Admin Portal. I also looked around the app. I logged into the app through the browser, so it should be up to date. Is the article outdated? It shows as it's published Feb 2023, not that long ago.

Thank you!

--J

meetings
1 |3000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

Welcome avatar image
Welcome answered

RingCentral Meetings is a different product from the RingCentral Desktop app you are using.When you are using the desktop app you are using RingCentral Video (not Meetings!). That's why the article isn't helping you. I don't think the functionality you want exists in the RC Desktop app, but there might be something good enough in Outlook. When you try to schedule a meeting from the Desktop app it redirects you to outlook. On the top right corner you have 3 dots ... if you click on them you should see "My Templates"
(If you want to insert emojis in a template use Windows key + . (a dot), since there doesn't seem to be a button to add emojis)

image-2.png1690495471072.png


1690495471072.png (132.4 KiB)
image-2.png (53.4 KiB)
1 |3000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.


Get the new RingCentral app