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107 Giselle avatar image
107 Giselle asked mary-community-moderator commented

Why does the app crash when changing the background?

Multiple times when in a video meeting, we have had issues where if you attempt to change the background, the application crashes. Is this a known issue and how can we fix it?

ringcentral appmeetingsvideo
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mary-community-moderator avatar image mary-community-moderator ♦♦ commented ·

Hi @109 - Connor Lee, please submit a ticket to Tech Support to further investigate this issue.

https://support.ringcentral.com/new-case.html

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