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Salesforce Integration - Softphone Layout Not Found

I have the RC to SF integration all set up and it appears to work. I do have Softphone layouts made and assigned to profiles but get the error below. Any ideas?


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integrationssalesforce
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Micheal Ferris avatar image
Micheal Ferris answered

Figured this out btw. The CTI URL needs to be https://YOURDOMAIN--rcsfl.vf.force.com/apex/OpenCTIIndex999. By default it is https://YOURDOMAIN--rcsfl.visualforce.com/apex/OpenCTIIndex999

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