question

Jay Parikh avatar image
Jay Parikh asked Jay Parikh answered

Call logs and users queue status?

Hello,

We had a bunch of missed calls for about 2 hours today in a call queue and I am wondering if it is possible to check the status of the people within the queue at the time the calls were missed?

call queuescall logs
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1 Answer

Jay Parikh avatar image
Jay Parikh answered

Nevermind. You can do so in audit trail

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